Useful Information

HOW TO ORDER G Cohen uses Protx to process credit card transactions. You can make an order by adding a product to the shopping basket. Once you are ready to check your order out, you will be required to register an account with G Cohen. You can then follow the simple 4 step process before purchasing your item. If you require any further assistance, please do not hesitate to contact us on Money back guarantee All items are guaranteed to be authentic and in good condition. Unless stated all items are Sterling Silver. Returns & refunds We offer a 7 day no quibble return policy. If for any reason you are not happy with your purchase you may return it within 7 days of receipt for a full refund less shipping costs and a 5% handling charge to cover expenses. Goods must be in the same condition as when they were shipped. Free worldwide delivery G Cohen are currently offering free worldwide delivery on all items. Please allow 5 - 7 working days for UK based orders and 21 working days for overseas orders. Payment Methods All major cc's (by phone or fax) bank transfer, cheque, travellers cheques, bank draft provided they are in UK sterling. In addition, we use Protx a secure online payment gateway to process online transactions.